Privacy Policy

Sreemadam Sri Balatripurasundari Seva Trust ("Sreemadam", "we", "us", or "our") operates the website located at sreemadam.org (the "Website"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website and the choices you have associated with that data.

We use your data to provide and improve the services we offer. By using the Website, you agree to the collection and use of information in accordance with this policy.

Section 1: What data do we collect?

Sreemadam collects the following data:

• Personal identification information (Name, email address, phone number, physical address, etc.)
• Information about your interactions with our website and services
• Financial transaction details when you make a donation or purchase (Note: We do not store full credit card numbers or sensitive payment details, these are handled by our secure payment processors).

Section 2: How do we collect your data?

You directly provide Sreemadam with most of the data we collect. We collect data and process data when you:

• Register online, submit a form, or make a booking/donation.
• Voluntarily complete a survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

Sreemadam may also receive your data indirectly from the following sources: Payment gateways when a transaction is completed.

Section 3: How will we use your data?

Sreemadam collects your data so that we can:

• Process your requests, bookings, and manage your account.
• Monitor, measure, improve and protect our content, website, and services and provide an enhanced and personalized user experience for you.
• Respond to your queries and resolve complaints.
• Provide any of your information that we are required to submit in order to comply with our regulatory or legal obligations.
• Detect, prevent, investigate or provide remedy for criminal, illegal or prohibited activities.
• Undertake internal testing of our website, systems and services to test and improve their security and performance.
• Deliver joint content and services with third parties with whom you have a separate relationship.
• Provide you with information regarding our various initiatives or updates on project progress.
• Process your donations and to provide you with the receipt.

Section 4: How do we store your data?

Sreemadam uses various technological and procedural security measures to ensure the security, integrity and privacy of the personal information that we collect. We also have implemented reasonable security measures in an effort to protect against the loss, misuse and alteration of the information under our control. Personal information collected by Sreemadam is stored in secure operating environments that are not available to the public.

Once we obtain your data, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. You use the Services and provide us with information at your own initiative and risk.

Sreemadam will only retain your personal data following your application for a period of time depending on the category of data and the purposes for which we hold it. We will only retain your data after this time if we are required to do so to comply with the applicable laws of India.

Section 5: Marketing

Sreemadam does not sell any data to third parties for marketing or any other purpose.

Section 6: What are your data protection rights?

Sreemadam would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access: You have the right to request Sreemadam for copies of your personal data.

The right to rectification: You have the right to request that Sreemadam correct any information you believe is inaccurate or incomplete.

The right to remove: You have the right to request Sreemadam erase/remove your personal data, under certain reasonable conditions. To delete your profile, please email info@sreemadam.org.

The right to restrict processing: You have the right to request that Sreemadam restrict the processing of your personal data, under certain reasonable conditions.

The right to object to processing: You have the right to object to Sreemadam's processing of your personal data, under certain reasonable conditions.

The right to data portability: You have the right to request that Sreemadam transfer the data that we have collected to another organization, or directly to you, under certain reasonable conditions.

Section 7: International Transfers

Data we collect is primarily stored and processed in India. We take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy.

Section 8: What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Section 9: How do we use cookies?

Sreemadam uses cookies in a range of ways to improve your experience on our website including:

• Keeping you signed in;
• Understanding how you use our website;
• Linking browsing patterns with your user profile (if consented).

Section 10: What types of cookies do we use?

Functionality: Sreemadam uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

Promotion: Sreemadam uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.

Section 11: How to manage cookies

You can set your browser to not accept cookies, and opt to remove cookies from your browser. As a result however, in a few cases, some of our website features may not function.

Section 12: Privacy Policies of other websites

Sreemadam's website contains links to other websites. Our privacy policy applies only to our website. So, if you click on a link to another website, you should read their privacy policy.

Section 13: Changes to our privacy policy

Sreemadam regularly reviews and makes updates to its privacy policy. This web page reflects the most up-to-date version of the privacy policy. By continuing to use our website, you agree to the terms of the amended Privacy Policy.

Section 14: How to contact us

If you have any questions about Sreemadam's privacy policy or the data we have of yours, or if you would like to exercise one of your data protections rights, please do not hesitate to contact us.

Email us at: info@sreemadam.org

Or write to us: Sreemadam - Sri Bala Peedam, Derisanamcope, KanyaKumari District, Tamil Nadu, India.